Singapore Airlines offers compensation to passengers hurt by turbulence

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Singapore Airlines compensates passengers injured by turbulence, prioritizing customer care and safety

Singapore Airlines Offers Compensation to Injured Passengers After Turbulence Incident

 

Singapore Airlines offers compensation to passengers hurt by turbulence

Singapore Airlines has extended monetary compensation to passengers affected by a recent episode of severe turbulence that resulted in one fatality and numerous injuries. The airline announced on Tuesday that passengers who sustained minor injuries during the incident will receive $10,000 each, while those with more severe injuries have been invited to discuss individual compensation offers tailored to their circumstances.

 

In addition to financial compensation, passengers requiring long-term medical care have been offered an advance payment of $25,000 to address immediate needs. Singapore Airlines has also extended a full refund of airfare and delay compensation to all passengers, in accordance with European Union and United Kingdom regulations, regardless of whether they sustained injuries.

 

In a statement, Singapore Airlines expressed deep regret for the traumatic experience aboard flight SQ321 on May 20, 2024, and pledged full support and assistance to affected passengers during this challenging time.

 

The incident occurred when severe turbulence struck the flight over Myanmar, causing significant disruption and injuries to passengers. A 73-year-old British man tragically lost his life due to a suspected heart attack, while numerous others were injured. The flight, en route from London to Singapore, was compelled to make an emergency landing in Bangkok, Thailand, in response to the turbulence.

 

Singapore's Ministry of Transport previously indicated that a preliminary investigation revealed passengers not wearing seatbelts sustained injuries when they were propelled into the air as a result of sudden gravitational force changes and a 54-meter altitude drop.

 

The compensation offers from Singapore Airlines underscore the airline's commitment to passenger welfare and support following unexpected and distressing events during air travel.


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CRN News Update - Latest Breaking News: Singapore Airlines offers compensation to passengers hurt by turbulence
Singapore Airlines offers compensation to passengers hurt by turbulence
Singapore Airlines compensates passengers injured by turbulence, prioritizing customer care and safety
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